A gate in front of your inbox — not another inbox
Knock puts one small, refundable toll between you and the strangers who want your attention. It works with a Knock address you publish, or in front of the Gmail or iCloud inbox you already use.
Last updated July 2026
The gate
An unknown sender is asked for a small deposit before their message reaches you. Deposits are capped at $25 and refundable by default. Once you release one, that sender is allowlisted and never pays again.
1. What senders experience
A deposit is a signal, not a purchase. Most of them come back, by three separate routes:
- You refund it. The message was worth reading, so the deposit goes back to the card and the sender is allowlisted for good.
- You release it. The release button travels with the message — it's in the forwarded email's footer, one gesture from the reply you'd write anyway.
- Time refunds it. Any deposit you never review is refunded in full after 14 days — 72 hours for unpaid agent challenges raised through the API, which simply expire.
Knock never sees a reply — replies travel directly between sender and recipient — so replying alone does not refund anything today. Automatic refund-on-reply is planned for the deep Gmail integration, where — with your consent — Knock can see that you answered.
A sender only loses the deposit when you review the message and judge it unsolicited. That is a deliberate, message-by-message decision — and paying never buys a reply. It buys a place in the queue and nothing more. Full detail lives in how refunds work.
2. What you experience
Knock is not another inbox to check. Messages land where they always did — the gate sits upstream, and everything that clears it is delivered to the address you already read.
In practice most people open the dashboard about once a month: to glance at what was held, release anything worth releasing, and claim the rest. Ignoring it entirely is a valid strategy, because silence refunds every deposit after 14 days.
- From the forwarded email. Every forwarded message carries two buttons — release the deposit, or claim it — that work without signing in.
- From your AI assistant. Connect Knock over MCP and settle in plain language. See connect an AI assistant.
- From the dashboard. Grouped by intent, with bulk release, bulk block and filters.
When you do claim a deposit you keep 90% of it; 10% covers payment processing and running the gate.
The four verdicts — and what each one teaches the system
| Your action | The sender's money | The sender's future |
|---|---|---|
| Release | Refunded in full | Allowlisted — knocks free forever |
| Claim | You keep 90% | Still unknown — pays again next time |
| Ignore (14 days) | Refunded automatically | Still unknown — pays again next time |
| Block | Refunded if paid | Silence — future mail never reaches the queue |
Release is an endorsement. It's the only action that grants free access — reserve it for senders you'd genuinely welcome again. Expiry refunds the money but grants nothing: an ignored sender starts from zero next time.
Claim is a verdict, not a tip jar. Claiming says “I reviewed this and it was unsolicited.” For paid noise, claiming beats ignoring: the sender is made to feel the cost, you're compensated for the review, and the economics only work if recipients actually render verdicts.
Block ends the conversation. For persistent noise, don't keep collecting $2 — block the sender or their whole domain and the gate stops even challenging them.
A refund you chose creates trust; a refund the clock chose creates nothing. That's the entire difference between releasing and ignoring.
3. Protect the address you already use
You don't have to move addresses or ask anyone to update their contacts. Your provider forwards incoming mail to your Knock alias, known senders flow straight back within seconds, and unknown senders meet the gate on the way in. Your replies still leave from your own address.
Gmail
Setup happens once, in Gmail's web settings at mail.google.com (the Gmail mobile app doesn't expose forwarding settings). If you read your Gmail in Apple Mail, Outlook, or any other app, nothing changes there — the gate runs on Google's servers, and you keep reading exactly where you always have.
- Add your Knock alias as a forwarding address in Gmail's settings.
- Google emails a verification code to that alias — we detect it automatically and show you the code and the confirmation link within seconds. You click it; we never do.
- One filter forwards your mail to the gate.
- Switch on “reply from the same address the message was sent to”, so answers come from your own address.
iCloud
Set up at icloud.com in a browser; the Mail apps on your devices are unaffected.
- One server-side rule at icloud.com → Mail → Settings → Rules forwards mail addressed to you to your Knock alias. Nothing to install, nothing running on your Mac.
- Apple usually sends no verification for rules, so the setup confirms itself with a test message instead.
The lookalike filter
Protecting a real address raises a fair question: what stops someone from posing as your bank? Three things, none of them magic.
- Authentication happens first. Inbound mail is checked against SPF and DKIM at the edge, before Knock processes it at all. Mail that fails authentication is rejected outright — it never reaches your queue, paid or not.
- Allow rules only admit authenticated mail. An allow entry for paypal.com admits PayPal, and nothing merely pretending to be PayPal. The allowlist is a shortcut past the deposit, never past authentication.
- Lookalikes meet the gate. A domain like paypal-secure-alerts.com matches no allow rule of yours, so it is treated as what it is: a stranger. It pays a deposit, lands in the queue with a low signal score, and gets reviewed — instead of landing in your inbox looking urgent.
None of this makes email scam-proof — it makes impersonation expensive and visible.
4. For agents and developers
Agents don't need a mailbox. Any handle exposes a machine-readable attention manifest and a contact endpoint: post a message, get back a challenge with the price and a payment link, settle it, and the message enters the queue exactly like a human's. Unpaid challenges expire after 72 hours.
curl -X POST https://knock.email/api/public/contact/thomas \
-H "Content-Type: application/json" \
-d '{"from":"agent@example.com","subject":"Intro","body":"..."}'The full protocol — manifest fields, challenge lifecycle and settlement — is in the protocol documentation.
Questions people ask
Is my mail stored?
Messages that pass through the gate are stored only as long as we need them to run the gate: the queue, the settlement record and the forwarding audit trail. Held messages expire 14 days after arrival, and the content of a settled message — its subject and body — is permanently removed 90 days after settlement, leaving only the transaction record. The privacy policy sets out exactly what is kept and for how long. See exactly what we can and cannot see, or read the privacy policy.
What if I ignore everything?
Nothing bad happens to anyone. Every deposit that is never reviewed is refunded in full after 14 days, automatically. Senders are made whole without you lifting a finger — silence is a safe default, not a penalty.
Can senders spam me by paying?
Deposits are capped at $25 per message, so nobody can buy unlimited priority. You can block any sender or domain outright, and blocked mail never reaches the queue. And the economics run the other way: if someone insists on paying to send you noise, you claim the deposit and keep 90% of it.
Does this stop phishing?
It doesn't, and we won't claim otherwise. What it does is narrow the gap: mail that fails SPF/DKIM authentication is rejected at the edge before Knock processes it, and an allow rule only ever admits authenticated mail — so allowing paypal.com admits PayPal and nothing pretending to be PayPal. A lookalike domain matches no allow rule, so it meets the deposit gate like any other stranger: paid, held, low-signal and reviewed rather than sitting in your inbox. None of this makes email scam-proof — it makes impersonation expensive and visible.
Does it work on mobile?
Yes. Everything is email plus the web — the forwarded message carries its own refund and claim buttons, and the dashboard works in a mobile browser. There is no app to install.